If you returned your order using our returns portal, you can track the progress of your return.
If you placed your order on this site (US), you can track your return here.
If you placed your order on our Oh Polly UK site, you can track your return here.
If you placed your order on our Oh Polly AU site, you can track your return here.
If you didn't return through our portal, we'd recommend reaching out to the courier you used to post your parcel to see if they’re able to provide you with a return tracking number or link.
If you're unable to track your return or contact the courier, please don’t worry! We'll be in touch once your return has been received and your refund is complete. We work hard to ensure all returns are processed within 25 days of receiving them back to our International hub.
Need help? Please get in touch by simply clicking the 💬 icon which can be located at the bottom left corner of the page. Make sure to have your details at the ready! Polly the bot will be more than happy to assist you with your return.