Payment
- What do I do if my discount code isn't working?
- How does refer a friend work?
- Can I redeem points and use a voucher/discount at the same time?
- Do returns affect my points?
- What are pending points?
- Why have I moved down a tier?
- My points haven't been added to my account / I'm missing points
- How do birthday points work?
- How long do Oh Polly Rewards run for?
- Does Oh Polly have a rewards scheme?
- How do pre-orders work? What is Purple Dot?
- What do I do if I can't place an order?
- Why has my card declined?
- Do you sell gift cards?
- The price has changed since I ordered?
- I have been charged more than once?
- What do I do if I have been charged the incorrect amount?
- Who do I contact if my card has been used fraudulently?
- Which payment methods do you accept?
- What do I do if I forgot to apply student or graduate discount to an order?
- My student discount has not applied?
- Do you offer student discount?
- The promotion did not apply to my purchase?